Terms of service

Terms of Service – Decoriums

Welcome to Decoriums! These Terms of Service govern your use of our website and the purchase of our products. By accessing our website or placing an order, you agree to the following terms and conditions.

1. General Terms

  • By using our website, you agree to comply with these Terms of Service.

  • You must provide accurate and complete information when placing an order.

  • Decoriums reserves the right to update or modify these terms at any time without prior notice.

2. Products and Pricing

  • We make every effort to display our products, colors, designs, and prices accurately.

  • Actual product colors may vary slightly due to screen settings and lighting conditions.

  • All prices are listed in Pakistani Rupees (PKR), unless stated otherwise.

  • We reserve the right to change product prices and availability without prior notice.

3. Orders and Payments

  • All orders are subject to availability and confirmation.

  • Customers are responsible for providing accurate shipping information, including their complete address and contact number.

  • We reserve the right to cancel or refuse any order in cases of incorrect information, stock unavailability, or suspected fraudulent activity.

  • Orders may be confirmed through a phone call or WhatsApp message.

4. Shipping and Delivery

  • We aim to deliver orders within the estimated delivery timeframe communicated to customers.

  • Delivery usually takes 3–5 working days, depending on the customer's location and courier service.

  • Delivery times may vary due to unforeseen circumstances, weather conditions, or courier delays.

  • Customers are requested to provide a complete address and remain available to receive their parcels.

5. Returns and Refunds

  • All returns and refunds are subject to our Return and Refund Policy.

  • Customers must inspect their products upon delivery and report any issues within the specified timeframe.

  • Products must meet the eligibility requirements outlined in our Return and Refund Policy.

6. Order Cancellation

  • Customers may request cancellation before their order is dispatched.

  • Once an order has been dispatched, cancellation may not be possible.

  • We reserve the right to cancel orders due to stock shortages, incorrect pricing, or other unforeseen circumstances.

7. Customer Responsibilities

By placing an order with Decoriums, you agree to:

  • Provide accurate contact and delivery information.

  • Ensure someone is available to receive the parcel.

  • Respond to order confirmation calls or messages when necessary.

  • Avoid placing fraudulent or intentionally misleading orders.

8. Intellectual Property

All content on the Decoriums website, including logos, images, product descriptions, graphics, and designs, is the property of Decoriums or its respective owners. Unauthorized copying, reproduction, or distribution of this content is prohibited.

9. Limitation of Liability

Decoriums shall not be held responsible for delays caused by courier services, natural disasters, or other circumstances beyond our reasonable control. We make every effort to ensure product quality and accurate product descriptions.

10. Privacy Policy

Your personal information is handled in accordance with our Privacy Policy. We use the information provided by customers to process orders, arrange deliveries, and provide customer support.

11. Changes to Terms

Decoriums reserves the right to modify or update these Terms of Service at any time. Any changes will be published on this page. Continued use of our website constitutes acceptance of the updated terms.

12. Contact Information

If you have any questions or concerns regarding these Terms of Service, please contact our customer support team through our website or official communication channels.

Thank you for shopping with Decoriums!

Decoriums – Making Your Home Beautiful.